Why have I not received my funds yet?

Funds are credited to your account within 15 minutes after replenishment, but sometimes it can take more time.

If you have any problems with your payment please contact us via Live Support Chat or e-mail. We will need the following information: 

1. Your e-mail connected with the account;
2. Time (with timezone) and date of your payment; 
3. Amount paid; 
4. Your transaction ID.